SOAR KIDZ
Privacy Policy
soarkidz, Inc. Privacy Policy
Last Updated: March 12, 2026
Introduction:
At soarkidz, Inc., we are committed to protecting the privacy of the personal information of our users. Our online K-8 education platform is based in California and complies with the privacy laws in California, including the California Consumer Privacy Act (CCPA). This privacy policy explains how we collect, use, and protect the personal information of our users.
Information Collection and Use:
We collect personal information from our users when they create an account, sign up for services, or complete forms on our website. The information we collect may include:
Personal information such as name, email address, and date of birth
Contact information such as mailing address and phone number
Payment information such as credit card details
Education information such as school name, grade level, and academic progress
Technical information such as IP address, browser type, and operating system
We use the information we collect to:
Provide our services to our users
Process payments and send invoices
Improve our services and develop new features
Send promotional emails to our users
Comply with legal requirements and enforce our policies
Cookies and Tracking Technologies:
We use cookies and similar tracking technologies to collect information about how visitors find and interact with our website. This includes:
• A visitor tracking cookie (soar_visitor_id) that records how you found our website, including referral source, landing page, and marketing campaign information (UTM parameters). This cookie is stored for up to one year and is linked to your account if you register.
• Google Analytics (GA4) for understanding website traffic and user behavior. Google Analytics uses cookies to collect anonymous usage data.
We use this information to understand which marketing channels are most effective and to improve our services. You can disable cookies in your browser settings, though this may affect some website functionality.
Information Sharing:
We do not sell the personal information of our users to third parties. We may share personal information with our affiliates, service providers, and business partners for the purposes outlined in this privacy policy. We require all third parties to maintain the confidentiality of the personal information we share with them and to use it only for the purposes for which it was shared.
Data Retention:
We retain the personal information of our users for as long as necessary to provide our services and comply with legal requirements. Once the information is no longer needed, we securely delete it.
Accessing and Updating Information:
Users can access and update their personal information by logging into their account on our website. If a user requests to delete their personal information, we will delete it within a reasonable time period, subject to any legal requirements or obligations that require us to retain the information.
Security:
We use industry-standard security measures to protect the personal information of our users. These measures include encryption, firewalls, and access controls. Despite these measures, no data transmission over the Internet can be guaranteed to be 100% secure. As a result, we cannot guarantee the security of the personal information transmitted to our website and advise users to take appropriate measures to protect their personal information when using the Internet.
Changes to Privacy Policy:
We may update this privacy policy from time to time to reflect changes in our practices or applicable laws. If we make any significant changes, we will notify our users by posting a notice on our website and updating the "Last Updated" date at the top of this page.
Contact Information:
If you have any questions or concerns about our privacy policy, please contact us at hello@soarkidz.com.
This privacy policy is governed by the laws of California and any applicable federal laws.
Children's Privacy and COPPA Compliance
(아동 개인정보 보호 및 COPPA 준수)
SOAR KIDZ, Inc. ("SOAR," "we," "us") is committed to protecting the privacy of children who use our educational services. Because our platform provides English language arts instruction to students in grades K-12, many of our users are children under the age of 13. This section describes our practices regarding children's personal information in compliance with the Children's Online Privacy Protection Act ("COPPA") and the updated FTC COPPA Rule effective June 2025.
1. Account Creation and Parental Role (계정 생성 및 보호자 역할)
Children cannot create accounts on SOAR. Only a parent or legal guardian ("Parent") may create an account and register a child for our services. During the onboarding process, we require the Parent to confirm they are the parent or legal guardian of the child(ren) being enrolled, agree to the Terms of Service and this Privacy Policy on behalf of their child(ren), and provide the child's information as described below. No child may use SOAR's educational services until a Parent has completed account registration.
2. Verifiable Parental Consent (보호자 동의 확인)
SOAR obtains verifiable parental consent before collecting personal information from children under 13 through the following mechanism:

Credit Card Verification: Before a child can participate in any SOAR class, the Parent must complete a paid enrollment transaction through our payment processor, Stripe. The completion of a monetary transaction using a valid credit or debit card serves as verifiable parental consent under COPPA, as it provides a reasonable method of ensuring that the person providing consent is the child's parent or guardian. This method is recognized by the FTC as an acceptable form of VPC.

Terms Acknowledgment: During onboarding, Parents must affirmatively check a consent box confirming their parental/guardian status and agreeing to the collection and use of their child's information as described in this policy.

If we discover that we have collected personal information from a child without verifiable parental consent, we will delete that information promptly.
3. Information We Collect About Children (수집하는 아동 정보)
We collect the minimum information necessary to provide our educational services:

Identity: First name, last name, Korean name (optional), date of birth, gender — to identify the student and assign age-appropriate content
Education Profile: Grade level, school name (optional), state/region (optional) — to place the student in an appropriate class level
Educational Records: Class enrollment, attendance, homework submissions, teacher evaluations, reading assessments, book reviews — to deliver and track educational progress
Class Participation: Video and audio during live Zoom classes, chat messages during class — to conduct live instruction
Student Email (optional): Email address provided by Parent — to enable student login to view homework
Profile: Profile avatar/image (optional), self-introduction (optional) — to personalize the student's experience
Technical Data: IP address and device information — to maintain security and platform functionality

We do not collect: social media profiles or friend lists, precise geolocation data, biometric identifiers, or contact information for other children.
4. How We Use Children's Information (아동 정보 이용 방법)
We use children's personal information solely for educational purposes: providing live English language arts instruction via Zoom, assigning, collecting, and grading homework, tracking academic progress and generating evaluations, communicating educational updates to the Parent, ensuring platform security and preventing fraud, and complying with legal obligations.

We do not use children's personal information for: behavioral or targeted advertising, creating marketing profiles, selling or renting to any third party, or any purpose unrelated to providing educational services.
5. Third-Party Services That Receive Children's Data (아동 정보를 수신하는 제3자 서비스)
Zoom Video Communications: Display name, video/audio feed, IP address — to host live class sessions. Privacy Policy
Stripe: No direct child data (payment by Parent) — for payment processing. Privacy Policy
Twilio SendGrid: Student's first name (in emails to Parent) — to deliver class-related emails. Privacy Policy
Amazon Web Services: Homework files, profile images — for secure cloud storage. Privacy Policy

Services that do NOT receive children's data:
Google Analytics (GA4): Suppressed on student-facing pages
Meta Pixel: Suppressed on student-facing pages
Builder.io: CMS for blog/library only
6. Advertising and Tracking (광고 및 추적)
SOAR does not serve behavioral or targeted advertising to children. Google Analytics and Meta Pixel are programmatically disabled on all student-facing pages. We do not allow any third-party advertising network to collect information from children using our services. We do not use children's personal information to build advertising profiles.
7. Parental Rights (보호자 권리)
Parents have the following rights under COPPA:

(a) Right to Review: Review child's information via the SOAR dashboard or by contacting privacy@soarkidz.com

(b) Right to Refuse Further Collection: Contact privacy@soarkidz.com (may require discontinuing service)

(c) Right to Deletion: Request deletion via privacy@soarkidz.com. We will delete within 30 days and direct third-party providers to delete.

(d) Right to Prevent Disclosure: Contact privacy@soarkidz.com

We verify identity by confirming the requester is the account holder associated with the child's profile.
8. Data Retention for Children's Information (아동 정보 보관 기간)
Student profile: Until Parent requests deletion or account closed
Homework submissions and evaluations: Duration of enrollment plus 1 year
Zoom class recordings: Not retained by SOAR
Payment records: 7 years (tax law requirement; Parent info only)
9. Data Security for Children's Information (아동 정보 보안)
All data transmitted over HTTPS/TLS encryption
AWS storage with encryption at rest
Role-based access controls
Teachers can only view their assigned students
10. Contact Us About Children's Privacy (아동 개인정보 관련 문의)
Email: privacy@soarkidz.com
Subject line: "COPPA Request - [Your Child's Name]"
Response time: 10 business days